Privacy Policy

Eco Route Advisory respects your privacy. This policy explains what personal information we collect through this website, why we collect it and how we handle it, in line with the Australian Privacy Principles.

Who we are

Eco Route Advisory (ABN 18 690 727 827) runs this website and the EcoRoute service. You can contact us at enquiry@ecorouteadvisory.com.

What we collect

We don’t ask for sensitive information, and you don’t have to give us your details. If you don’t, we won’t be able to reply to you or reserve EcoRoute credits for you.

Why we collect it

How we store and share it

Your details are stored in our website database and sent to our team by email. We use service providers to host the website and deliver email, and they handle your information only to provide those services to us. We don’t sell or rent your personal information.

How long we keep it

We keep your information only for as long as we need it for the purposes above, then delete it.

Access, correction and opting out

You can ask to see or correct the information we hold about you, or ask us to stop contacting you, at any time by emailing info@ecorouteadvisory.com.

Complaints

If you’re concerned about how we’ve handled your information, please email us first. If you’re not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.